We have been working to identify service line materials throughout the water system and it has
been determined that either a portion of, or the entire water pipe (called a service line) that
connects your home, building, or other structure to the water main is made from unknown
material. Please use the information to help us identify the type of material being used in your service
line.

Here’s a quick guide to finding and testing your service line pipe.
1. Find Your Service Line Pipe

Your water meter could be located outside your home or inside your home’s basement, crawlspace, or garage. Water meters and curb stop valves can also help you locate where water service lines enter your home. If present, they’re typically located at the front of the property near the street or sidewalk, in ground level boxes marked “water” or “meter”. Once found, walk the shortest path to your home – that’s where the service line pipe will enter through the floor or foundation wall before connecting to the water meter. There will be shutoff valves on one or both sides of the water meter.

2. System Owned Service Line Material (waterline going to city force main) Check the Pipe Material.

The first step is to look at the color.

3. Complete our Survey!