Preparing your home ahead of freezing temperatures can help protect your property and conserve energy during winter weather events.
Set your water heater to 120 degrees to save energy and prevent overheating
Turn down your thermostat slightly and dress in layers to stay warm
Set ceiling fan blades to spin clockwise to push warm air downward
Check for and repair air leaks around exterior doors, windows, and attic spaces
Close doors and vents in unused rooms to avoid heating areas that aren’t in use
If available, manage your heating system with a smart thermostat
Locate your main water shut-off valve, typically found about two feet from your water meter, so you can quickly turn off water if a pipe breaks during freezing conditions
Wrap exposed pipes outside and underneath your home (if above ground) with insulation
Cover outdoor faucets
Disconnect and drain all outdoor water hoses
If you will be away from home, consider turning off water at the hand cut-off valve (normally located about two feet from your water meter) and draining pipes
If you have a pool, ensure the main pool pump runs continuously during freezing temperatures to prevent pipes from freezing
Protect water pipes that run through the attic
Open kitchen and bathroom cabinet doors under sinks—especially those along exterior walls—to allow warm air to circulate around pipes
Maintain a home temperature between 60–68 degrees
Do not attempt to thaw frozen pipes with a torch or open flame
Thaw pipes slowly using a hair dryer or warm water
Inspect pipes after thawing for leaks or damage
Watch for water in unexpected areas, which may indicate a leak or burst pipe
Monitor your home’s water usage for several days after the freeze to identify potential issues
We have identified a website that falsely claims to be an official online payment portal for the City of Abbeville. Please be aware that if you choose to use a third-party website like Doxo.com to pay your utility bills there is a delay in receipt of the payment to your account. This delay could lead to late fees and disconnection of your utility services. We do not endorse Doxo.com or its affiliates and cannot waive additional charges or issues caused by using their service.
We strongly recommend using the City of Abbeville’s official payment portal for online transactions.